Trustindex verifies that the original source of the review is Google. Subject: Absolutely Outstanding HVAC Service! A True Lifesaver!
We experienced an Air Conditioning failure on a recent hot day!
The Herrera Brothers HVAC Inc. provided immediate excellent service. The company's staff was calm, and understood the urgency. A technician was dispatched quickly, arriving the same day.
The technician was professional and courteous. The technician quickly diagnosed the problem, explained it clearly, and answered questions patiently. The technician also took the time to explain the importance of routine maintenance and proper air filter changes and winterizing our central Air Conditioning Unit to significantly extend the life of our unit.
The technician had the parts needed to fix the issue immediately. The AC was up and running efficiently. Look how dirty our unit was which our previous HVAC company never cleaned.
The Herrera Brothers, a family run business. demonstrated care and attention to detail, focusing on a positive experience
and is highly recommended to anyone needing HVAC services to a full HVAC replacement as a family member did. Their response time, expertise, professionalism, and dedication to customer satisfaction are exceptional. I wish we can give them 10 stars.
Sincerely,
Anthony J. Margiotta
St. James NY
Going above and beyond: We actually purchased the wrong filter and they came back immediatly the day the filter arrived in the mail which was so considerate of them giving this is their busy season.
Our former HVAC Company never returned our calls, and never winterized our HVAC.
